HKD.com Crypto Exchange Review: Features, Fees, and Safety
Calculate your potential fees for trading or withdrawing cryptocurrency on HKD.com. Note: The exchange claims 0.00% trading fees but evidence suggests actual fees are 0.02%.
Important Note: HKD.com claims 0.00% trading fees but audits and user reports indicate actual fees are 0.02%. This calculator shows both figures for transparency.
Looking for an honest, up‑to‑date look at HKD.com? This review breaks down what the platform promises, how it actually works, and whether it’s worth your hard‑earned crypto. Expect a mix of real user feedback, hard numbers, and a side‑by‑side comparison with the industry heavyweights.
HKD.com is a Hong Kong‑based cryptocurrency exchange that launched in 2019 and markets itself as a global digital‑asset hub. It runs under HKD.COM LIMITED, with a physical trading floor of roughly 10,000sqft in Hong Kong’s commercial district.
The exchange advertises a full suite of services: more than 100 spot pairs, peer‑to‑peer (P2P) trading, futures contracts, NFT marketplace, yield‑earning programs, and a launchpad for new token projects. Mobile apps are available for iOS (v3.1.2) and Android, the latter boasting over 100,000 downloads on Google Play.
Spot trading is the bread‑and‑butter of any exchange, and HKD.com’s list of pairs spans major coins (BTC, ETH, USDT) plus a handful of smaller altcoins. Futures contracts let users bet on price movements with up to 10x leverage, though the platform only lists a limited number of contracts compared with giants like Binance.
The NFT marketplace is a newer addition. It supports minting and secondary sales, but activity is low-daily volume sits in the low‑thousands of dollars, far below dedicated NFT platforms.
Fee information is contradictory. Some sources (FxVerify) claim a 0.00% maker and taker fee, which would be a market‑shaking offer. A GitHub audit, however, lists a 0.02% fee for both sides, aligning more with the industry norm. VIP tiers promise further reductions, but the exact thresholds are vague.
Deposits are free, while withdrawals incur a flat network fee that varies by blockchain. For example, Bitcoin withdrawals cost about 0.0005BTC, and Ethereum withdrawals around 0.005ETH. These fees are comparable to other exchanges.
HKD.com uses a custodial model: users do not hold private keys. The platform splits assets between hot wallets for daily trading and cold storage for the bulk of funds. Multi‑signature protection is advertised, meaning at least two of three private keys must sign off on a withdrawal.
While the technical description sounds solid, the real test is user‑reported security incidents. So far, there have been no major hacks reported, but the custodial nature means you must trust the exchange’s internal controls.
One of the biggest red flags is the lack of clear regulation. FxVerify notes that HKD.com does not appear to be licensed by any financial authority, neither in Hong Kong nor elsewhere. The terms of service give the platform broad discretion to freeze or close accounts if it suspects illegal activity or policy violations.
Without a regulator overseeing its operations, users have limited recourse if funds disappear or the exchange goes offline.
Real‑world feedback is mixed at best. iOS reviews frequently mention withdrawal blocks that can last weeks-or even months-citing “financial verification” as the reason. One verified review claims withdrawals were locked for over a year.
Android users report frequent login errors and network timeouts. The app’s rating on Google Play is 3.8stars from 204 reviews, indicating modest adoption and ongoing reliability concerns.
Web traffic data from SimilarWeb shows only 2,742 monthly visits, a 39% bounce rate, and an average session length of just 10.6 seconds. These numbers suggest many visitors either cannot get in or leave quickly due to poor performance.
| Feature | HKD.com | Binance | Coinbase |
|---|---|---|---|
| Founded | 2019 | 2017 | 2012 |
| Daily Volume (est.) | ~$1B (self‑claimed) | $50B+ | $8B |
| Regulation | None confirmed | Multiple licenses (e.g., Malta, US) | US SEC‑registered |
| Spot Pairs | 100+ | 600+ | 200+ |
| Futures | Limited | Extensive | None |
| Custody | Custodial (hot + cold, multi‑sig) | Custodial + optional self‑custody | Custodial (US‑regulated cold storage) |
| Withdrawal Issues (user reports) | Frequent, long delays | Rare | Occasional, quick resolution |
| Mobile App Rating (Google Play) | 3.8 ★ (204 reviews) | 4.5 ★ (1M+ reviews) | 4.4 ★ (800k+ reviews) |
| Physical Presence | 10,000sqft Hong Kong store | None | None |
The table makes it clear: HKD.com lags behind on volume, regulation, and user experience. Its unique physical store is novel but does little to offset the digital shortcomings.
For anyone who values regulatory safety, reliable withdrawals, and a large user community, the cons outweigh the pros. If you’re an early‑stage trader looking for a novel landing spot in Hong Kong and you’re comfortable trusting a custodial service, you might give HKD.com a test run with a small amount. Otherwise, the more established Binance or Coinbase are safer bets.
No public regulator licenses have been identified for HKD.com. It operates without clear oversight from Hong Kong’s Securities and Futures Commission or any other jurisdiction.
Fees depend on the blockchain. Typical charges are about 0.0005BTC for Bitcoin and 0.005ETH for Ethereum. The platform also imposes a network fee that varies with congestion.
Yes, but the selection is limited compared with larger exchanges. Currently available contracts include BTC/USDT and ETH/USDT with up to 10x leverage.
User reviews point to frequent login failures and network errors. The latest iOS update (v3.1.2) claims fixes, but many users still report access problems.
Both use hot and cold wallets with multi‑signature protection. However, Binance also offers optional self‑custody and is subject to multiple regulatory licenses, giving it an edge in transparency.
Despite the promotional language, it is advisable to verify the exact fee percentages by consulting the official documentation. A clear understanding of the cost structure will help you manage trading expenses effectively. Should you encounter any discrepancies, contacting support promptly is recommended.
The absence of a recognized regulatory license constitutes a significant risk factor, as it deprives users of formal oversight and legal recourse. Moreover, the custodial nature of the wallet architecture places sole control of private keys in the exchange's hands, which contravenes best practices for asset sovereignty. Consequently, prudent investors should consider alternatives with transparent compliance frameworks.
HKD.com markets itself as a one‑stop shop for crypto enthusiasts, offering spot, futures, NFTs and a launchpad. The platform’s physical trading floor in Hong Kong provides a tangible presence that many digital‑only exchanges lack. Its spot market lists over a hundred pairs, which is respectable for a regional player. Futures are limited to a handful of contracts, but the available leverage of up to ten times can attract speculative traders. The NFT marketplace currently sees modest activity, with daily volumes in the low thousands, far from the buzz of dedicated NFT hubs. Fee information is muddled, with some sources claiming zero‑percent maker fees while others report a modest 0.02 percent charge. Withdrawal fees follow the typical blockchain network model, costing roughly 0.0005 BTC and 0.005 ETH per transaction. Users must trust the exchange’s custodial system, as private keys are held by the platform rather than the individual. The hot‑wallet structure supports daily liquidity while the bulk of assets sit in cold storage protected by multi‑signature protocols. No major hacks have been reported, which is a positive sign, yet the lack of regulatory licensing leaves a shadow over the operation. Reviewers on iOS frequently mention withdrawal freezes that can extend for weeks, a symptom of the platform’s stringent verification processes. Android users complain of login failures and timeouts that disrupt the trading experience. Traffic analytics reveal a high bounce rate and short session durations, suggesting that many visitors leave quickly. Compared to giants like Binance, HKD.com’s volume is modest, and its community size is limited. For traders comfortable with custodial risk and seeking a Hong Kong‑centric venue, a small test deposit may be a reasonable experiment.
While the multi‑signature setup does add a layer of protection, it's still important to keep an eye on any policy updates the exchange may roll out. Staying informed helps mitigate the custodial risks inherent in any centralized service.
Bobby Lind
The fee schedule looks appealing at first glance, however the contradictory reports on 0.00% versus 0.02% make it hard to trust, especially when the platform advertises ultra‑low maker fees, and users should double‑check the fine print before committing large amounts, because hidden network charges still apply, and the VIP tier thresholds remain vague, so proceed with caution!